Refund and Returns Policy
At Iburs, we aim to make your shopping experience hassle-free. Below is our refund and return policy:
Eligible Countries: We currently accept returns and exchanges for customers within the United States only.
Returns: We accept returns for both defective and non-defective products.
Exchanges: Exchanges are accepted for eligible items.
Product Condition: Returns are accepted for products that are either new or slightly used. This includes items that have been opened or used minimally.
Return Window: You have 90 days from the date of purchase to initiate a return.
Return Process: To return an item, please contact us to initiate the process by mail.
Return Shipping: Customers are responsible for covering the cost of return shipping.
Currency: All refunds and exchanges will be processed in USD.
Restocking Fees: We do not charge restocking fees for returns or exchanges.
Refund Processing Time: Once we receive your returned item, please allow up to 2 business days for the refund to be processed.
Note: These policies apply under normal circumstances and may change. For any questions or concerns, feel free to reach out to us at contact@iburs.com. We are here to ensure your satisfaction with our products and services.
Contact Information:
- Address: 1625 State Road 436, Winter Park, Florida 32792, United States
- Phone: +1 (730) 200-2606
- Email: contact@iburs.com